Sales and Marketing Coordinator

The Sales and Marketing Coordinator would be responsible for supporting our SVP of Education. Duties include fulfilling ongoing need for sales support, including conference planning, internal and external communication and sales strategy. Take direct inbound calls from customers and make outbound sales prospecting and sales development calls. Take a lead role as point person when a territory becomes vacant to maintain seamless customer support and sales activity. This role calls for an individual with a strong work ethic, an affinity for multi-tasking and a deep desire to support others in realizing success. Our ideal candidate has a can-do attitude, is a team-player who also works well independently, has excellent communication skills, a good eye for detail and has outstanding organization skills. This position also provides administrative support to the SVP of Education.

Job Responsibilities:

  • Knowledge of Rethink Solutions to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product;
  • Provide support to sales reps on a variety of pre-and post-sale projects as well as keep Reps informed of account activity, outstanding issues and requests from clients
  • Work on specific promotional campaigns across territories developing and qualifying lead pipeline.
  • Help create and maintain a marketing calendar of email, direct mail and other promotions
  • Provide strategic customer coverage in vacant territories taking inbound phone calls and emails and responding to customer needs.
  • Responds to customers’ requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer.
  • Use your excellent relationship building and communication skills to build relationships with clients via phone and email
  • Deliver a superior customer experience to contribute to pipeline generation and account retention and growth
  • Update and maintain customer/ account information in CRM CRM (Salesforce.com)
  • Deliver product demo’s via webinar upon request
  • Create presentation materials for events and meetings
  • Track and maintain contracts
  • Coordinate meetings, trainings and other event logistics

Required Skills:

  • Bachelor Degree
  • Knowledge of the K-12 education space desired
  • The ability to effectively set and manage multiple priorities as well as strong time-management skills
  • Excellent communication and interpersonal skills
  • Experience with MS Excel, Power Point, and Word
  • Previous Salesforce.com experience a plus
  • Exceptional customer service skills; good listener, excellent follow-up and follow through and willing to support and help others
  • Diligent, efficient, motivated, extremely well organized and proactive
  • A positive ‘can-do!’ attitude

Please submit portfolio with application

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